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Fun In The Desert, Not!

Laurie S.

Well-Known Member
Staff member
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Just spent two days in Yuma, Arizona, doing an archaeological survey with one of my employees in 114 degree heat. Because we have several jobs going on, I drove my personal F-250 Superduty. Yesterday, halfway through the survey while trying to turn around on a dirt road, my truck found hidden deep sand and it went down. I gave it four tries of digging the rear wheels out with my hands, putting my floor mats under the rear tires, and some pieces of wood my employee found but no go. That took an hour and I shredded the floor mat that was under the right rear tire. I finally gave up and called AAA for a tow. I have RV towing, so there wouldn't be a charge. The idiot dispatcher sent out a two-wheel drive tow truck to pull out my two-wheel drive diesel truck out of deep sand. She had asked me if my truck was four-wheel drive and I said no, if it were four-wheel drive I wouldn't be stuck! I told her to send a BIG tow truck. It took an hour for the first truck to arrive. He wouldn't even come down the road after looking at it because he said he would sink (we were visible from the highway where he was). I asked him to please get a tow truck that could haul us out. He said there was a truck in Yuma, which was 25 miles away. He called them and it was $300 to come get me. I said get them out here! It took 90 minutes for the other guy to come out and he did pull my truck out, but it wasn't easy.

The worrisome part besides the heat, was that we were less than a mile from the Mexico border. There was no way I was leaving my truck there abandoned. Fortunately, we had plenty of water and we're used to the heat.

The good part was that when we got to the hotel, they had two free drinks per room during happy hour. So, the two beers kept me going until we could go over and get margaritas at the restaurant.

The topper was I woke up this morning and discovered that there had been a mosquito in my hotel room last night. I'm very reactive to mosquito bites, and just recovered from about 100 bites that I got in Mexico. Sigh......
 
Hehehe, Yuma, 70 miles from my former home in Northern Occupied Mexico!

You should complain to AAA about the service and charge! They can not charge to get the correct equipment to you.

Mel
 
Oh, I will be! My renewal is coming up and I figure that might get me some leverage. I have the RV towing because of my car trailer and the only other time I called them for help it took so long that I had the tire changed myself by the time the guy got there.
 
"Laurie S." said:
Oh, I will be! My renewal is coming up and I figure that might get me some leverage. I have the RV towing because of my car trailer and the only other time I called them for help it took so long that I had the tire changed myself by the time the guy got there.

I have had similar issues. I don't have them right now, but since all the rest suck worse and the kids are so spread out, we will likely sign up again. If you go to their website they have some interesting rules and some new plans beyond the RV plan.

Back in HS I worked for a tow company that was AAA and they are very strict with their vendors. It is against their policy IIRC for the vendor to charge you to get the correct equipment to you, that is what your membership is for. Additionally check your plan, but if it covers the type of retrieval you had ie on a dirt road (county maintained?) there should be no charge.

Also I have found a huge difference in the CA RV plan and what they will and will not do and the 48 state plan. I guess CA has some regulations the rest don't. The CA plan is far better than the rest.

I hope you can get them to come around.

Mel
 
Laurie, does you AAA policy include off-road tow? Basic AAA policies are for pavement only. Any off-road calls they won't touch. Might be the reason for the charge.
 
No, that wasn't the problem. The dispatcher called it an extraction and knew that I was not on pavement. I was on a maintained dirt road, but it was in the sand dune area.
 
"Laurie S." said:
No, that wasn't the problem. The dispatcher called it an extraction and knew that I was not on pavement. I was on a maintained dirt road, but it was in the sand dune area.

I've been stuck at Glamis many times and pulled out for free. You sound like you were out at Buttercup....

I had our van stuck on a slippery hard packed clay road with the van sliding down in Brookings, OR and had no issues being pulled out by the basic coverage.

This one sounds like a vendor trying to get extra money. I have seen vendors do this and get their AAA status pulled.

You should sound off like a stuck pig at AAA and at the worst they will more than likely reimburse you. Then they will go after the vendor if they want to.

Oh, county maintained roads do not count as "Off Road" since you are still on a road technically.

Mel
 
I feel for you Laurie. I have found that when a desert dweller gets stuck, it usually means they are STUCK..... Being this young lady travels to some odd locations, I would bet she made it further than most. I always had the tow company info of what trucks they had and where they would go to get me when I was in the local area. Traveling away from the normal area can be a problem....plus stupid on the other end of the phone. Always nice to see a tow truck pull up that is smaller than what you are driving.

Everybody in the desert knows that having 4 wheel drive just means the tow bill will be larger too...lol
 
I can't compare tow truck stories but I'm in the desert too and probably hotter than he!! itself. It's so HOT my hair is sweating!
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