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"manley" said:Research what evidence you need to prove you shipped the goods. And follow through. Better safe than sorry.
"SELLERSRODSHOP" said:in my experience, evidence doesn't matter. i had an incident on ebay a couple yrs ago where a claim was filed that the item was never received. i provided fedex shipping receipts plus the form that showed the package was delivered & signed for with an electronic copy of the signature. they still pulled the money from my account...