My printer is hooked up to my network, that is I have connected to my AT&T Uverse modem with an Ethernet cable. My laptop works fine, I hit print and it spits it out in another room. (Printer is in the same room as the modem.) My daughter also has a Dell laptop and it has worked in the past. I can go into troubleshooting the printer and print a test page. We tried reloading the drivers, and that did not fix the problem. When she tries to print we get an error message something like "This operation is not possible" Any suggestions on what to look for or change? Her school starts next week, so I may have to get someone to help me figure this out.
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