kb3
Well-Known Member
I wouldn't blame their machines. As a way too broad and over generalizing statement (but pretty damn true), the counter help has been clueless for a very long time. I can't remember the last time they ever brought up the right part and I didn't end up going into the back to dig around to find what I really needed. NAPA used to be a tad better but went there this weekend to get a simple reducer bushing for installing a temp sending unit and not a one of the guys there had any idea what I was talking about. I had to conduct a mini training session at their own brass bin in the back to explain what a number of the items THEY SOLD were.
Oh I definitely won't argue that most counter help now days is just about worthless. The local Autozone owner has a thing for young girls and stacks his counter accordingly. Nothing like taking in a starter or alternator and they look at you and ask what the part is?!? But back to the machines, I have not had much luck with any of the stores being able to successfully test anything. Similar to the OP, we lost fire on the fastback. Everyone pointed me to a bad TFI, so I took it into the store to be tested. Yep, tested OK. After several weeks of research and throwing parts at it I finally bought a new TFI and all was good!