I know this is an old thread but I wanted to update it. I have had the EPAS for about a year now. I have been really happy with it. It has made the car so much more enjoyable to drive. I have not had any issues with the product whatsoever. In fact recently I was hearing a noise, I couldn't identify the source. I took things apart to make sure nothing in the joints or connections was loose. All was fine. After I put it all back together I still heard the noise. It was a mechanical clunk kind of sound. I was thinking maybe the unit was failing. So I emailed Geoff, the guy whom I spoke to when I bought it. I asked if he had any complaints. This was on a Sunday. He replied to my email Monday morning with his number and asked me to call him. So I did. We discussed it and I asked if there is a problem, could I just purchase the drive part and not the whole kit again. He said he would warranty anything but wanted me to check some things. Anyway, long story short, my steering gearbox was moving a little and I couldn't tell until I made a video to send him. He also saw where I had installed the double D bar too far into the joint at the gearbox and advised that I shorten it to be flush. So I tightened the gearbox and fixed the bar and the noise was gone. The point I guess is that even before knowing that the problem was on my end, he offered to warranty his parts if we found a problem and he advised me on things to look at. I am very happy with the product but more happy with the service!